Angel Advice Support

A question about a reading, a purchase or the app? We’re glad to help.

Contact us

In the app: open Settings (the gear on the Today screen), then Help and Support. Write your message there and our reply will appear in the same place, so you do not need to give an email address.
By email: support@angeladvice.com. Please tell us your iPhone’s model, the app’s version, and for a purchase, the date and what you bought. There is no account, so we can’t look you up by name: please include the reference shown in the app under Settings.

If you need help now

Angel Advice is for entertainment and can’t help in a crisis. If you are in danger, call your local emergency number. In the United States or Canada you can call or text 988 at any time. Elsewhere, findahelpline.com lists free helplines in your country.

Where can I get Angel Advice?

Angel Advice is coming soon to the App Store, for iPhone with iOS 17 or later. It isn’t available yet.

What is free?

One daily card reading, on that day’s topic, drawn from a deck of 100 cards, and an optional daily reminder. You don’t need an account.

How does a private reading work?

In Ask William, write your question (up to 900 characters), then choose three cards face down: Challenges, Opportunities and Answer. When you buy the reading, it is prepared and delivered in the app within 8 hours, as text and as an audio recording you can listen to. Your question, first name and cards are sent to our server to prepare it (see the Privacy Policy).

My reading hasn’t arrived

Readings arrive within 8 hours of your purchase. Open the app with an internet connection to collect it. If it has been longer than 8 hours, email support@angeladvice.com with the date and time of your purchase and we’ll look into it.

What does it cost?

In the United States: a private reading is US$39.99, a pack of ten private readings is US$199.99, and membership is US$29.99 a month after a 7-day free trial for those eligible. Membership opens all 42 reading topics and lets you read any card in the deck; private readings, rituals and sessions are bought separately. Prices in other countries are set in the local currency by the App Store, and the app always shows the price before you confirm. All purchases go through Apple.

How do I cancel my membership?

Membership renews every month until you cancel. Cancel at least 24 hours before the end of your trial or current month in your iPhone’s Settings → your name → Subscriptions → Angel Advice. You keep membership until the end of the period you’ve paid for. Deleting the app doesn’t cancel it. On a new or reset iPhone, tap Restore Purchases in the app’s Settings.

How do I ask for a refund?

Apple handles payments and refunds for everything bought in the app. Request one from Apple at reportaproblem.apple.com. We can’t issue App Store refunds ourselves, but if something went wrong with a reading, please tell us as well.

Can I move my readings to a new iPhone?

Not at the moment. There is no account, so your private readings are linked to the copy of the app that ordered them, and your daily readings are saved on your iPhone. A membership can be restored on another iPhone with the same Apple ID using Restore Purchases.

How do reminders work?

You can choose a daily reminder for when your daily reading is ready, and its time, in the app’s Settings. Reminders are scheduled on your iPhone, not sent by us. To turn them off, use the app’s Settings or your iPhone’s Settings → Notifications → Angel Advice.

How do I delete my data?

What the app keeps on your iPhone is deleted when you delete the app. Private readings and orders on our server are not; there is no button for this in the app yet, so email support@angeladvice.com and ask. We can’t look you up by name, so we’ll tell you how to confirm the request from your iPhone, then delete the orders, readings and recordings for your copy of the app. The Privacy Policy has the details.

Where can I read about privacy?

In the Angel Advice Privacy Policy. For a privacy request, email support@angeladvice.com.